In case a refund is approved by Livenup Concepts, the mode of your refund to be processed depends on your original payment method. If you have paid by credit/debit card/internet banking, refunds will be sent to the respective bank within 5 (Five) to 7 (Seven) business days of receipt of the returned item or cancellation request. Please contact your bank with questions about when the credit will be posted to your account. For further queries, you can contact support@livenupconcepts.com

Free Service

Customers of www.livenupconcepts.com are eligible for the 1st free service under the following terms and conditions

  • Customers can avail their 1st free service within 4 months from the date of invoice
  • There shall be only one free service that can be availed by the customer of livenupconcepts.com
  • Customers should bring the bicycle to the workshop at the Livenup Concepts store only to avail the free service.
  • Home visits for free services as a service is not yet introduced. Till such time customers are requested to bring the cycle with the invoice to the workshop
  • The invoice from livenupconcepts.com is compulsory and should be produced to avail the free service at the Livenup Concepts Store.
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