Customer Care 9900019180
www.livenupconcepts.com sells only products/ services that are original and genuine, and are covered under warranty provided by the manufacturer/brand of the particular product
www.livenupconcepts.com extends warranty as per the Brand’s warranty policies and shall adhere to the same
www.livenupconcepts.com undertakes its own methodology of a checklist on every bicycle once the same has been fully fitted to ensure that there are no damages or defects to the bicycle prior to shipping the same to you.
In case of any manufacturing defect that is noticed upon delivery of the bicycle/product, the same shall have to be raised with the respective brand/manufacturer through www.livenupconcepts.com and www.livenupconcepts.com shall extend all reasonable assistance in this regard.< In case of any damage during transit, you shall intimate us immediately upon receiving the bicycle/product, and provide pictorial evidence of the damage to the same. The bicycle/product shall be in an unused condition at the time of intimating us regarding such damage. Upon receipt of your complaint, www.livenupconcepts.com shall forward the same to the transit partner and seek a resolution for the issue.