Best efforts shall be done to ensure that your bicycle reaches you as soon as possible.

  • All bicycles purchased from livenupconcepts.com will be delivered in 100% fully fitted and 100% ready to ride condition
  • All accessories that are complementary with the purchase of the bicycle will be fitted while delivering the bicycle
  • All additional accessories or spare that are purchased additionally shall be fitted if the customer wishes so
  • The cost of delivery shall be borne by livenupconcepts.com or Livenup Concepts
  • The time taken for delivery depends on:
    • If the desired bicycle is available with Livenup Concepts – 24-36hours of Order
    • If the desired bicycle is not available with Livenup Concepts and available at the Brand’s warehouse – 8-12days from orders
    • In the unlikely situation where the desired bicycle is not available with Livenup Concepts and not available at the Brand’s warehouse and customer has paid for the bicycle– The amount will be refunded back with 48-72 hours of payment
  • livenupconcepts.com will assign either their own transport or a recognised third party agency to deliver the bicycle. The delivery of the cycle is subject to the third party’s terms and condition.
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